Riu Playacar Hotel Playa del Carmen, Playa del Carmen | Explore Room Options, Reviews & Pricing for 2025

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Key details

About the Hotel

Avenida Xaman Ha Manzana Lote, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

The 5-star Riu Playacar in the heart of Playacar residential district offers 24-hour all-inclusive service next to a white sand beach with turquoise waters. The hotel features a wellness center, RiuLand kids' club with age-specific programs, and modern rectangular architecture surrounded by palm trees.

Modern Room Amenities

The 300+ rooms at Riu Playacar come equipped with satellite TV, air conditioning, safes, and mini-bars with beverage dispensers.

Diverse Dining Options

Four on-site restaurants include Jade for Asian cuisine, La Traviata serving pasta, a poolside steakhouse, and a buffet restaurant. All meals include local alcoholic beverages, soft drinks, beer, and wine.

Pools and Water Activities

Three swimming pools include a central swim-up bar with in-water tables and a children's pool with mushroom fountain and slides. The facility offers windsurfing, kayaking, snorkeling, catamaraning, and banana boat rides for a fee.

Central Resort Location

Situated 3 miles from Playa del Carmen Airport, the Riu Playacar shares a complex with Riu Palace Riviera Maya, Riu Yucatan, Hotel Riu Tequila, and Riu Palace Mexico. Key attractions within 2 miles include Quinta Avenida and Los Fundadores Park.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Apartment

Max:

4 persons

810 sq. feet

Bed options:

1 King Size Bed

Private pool

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

Available transportation options

City Center

Playa del Carmen 1.6 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 1.6 mi

Cancun (CUN) 36.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free parking

Baggage storage

24-hour services

24-hour reception

General

Smoking allowed in designated areas
Free Wi-Fi
Parking
24-hour reception
Rooms/ Facilities for disabled
Baggage storage
ATM/Cash machine
Gift/Newsstand
Beauty salon
Multilingual staff

Sports & Fitness

Fitness center
Kayaking
Tennis court
Fitness studio

Guest Parking

Dryer
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Wedding services
Stores/Commercial services
Bell staff/Porter

Dining

Continental breakfast
Restaurant
Poolside snack bar
Snack bar
Coffee/Tea in lobby
Free breakfast
Buffet breakfast

Business

Business center

Children

Paid babysitting/ Child services
Children's pool
Kids club

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Beach towels
Sun loungers
Entertainment
Garden area
Television in lobby
Spa & wellness center
Sauna
Treatment room

Room features

Air conditioning
In-room safe
Mini-bar
Sitting area
Balcony

Bathroom

Hair dryer
Washing machine
Free toiletries

Self-catering

Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
Paid movies
Telephone

Location

Avenida Xaman Ha Manzana Lote, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

Map view

Avenida Xaman Ha Manzana Lote, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

City landmarks

Carretera Chetumal-Puerto Juarez Km. 282

Xcaret

2.7 mi

152 Calle Quinta Avenida

Quinta Avenida

1.7 mi

Carretera 109

Cenote Calavera

2.0 mi

Avenida 15 Norte Mz 38 Lote 4

Fun Fitness Globetrotters

2500 ft

Av. Benito Juárez

Los Fundadores Park

1.4 mi

Mall

Playacar Center Shopping Mall

2600 ft

Zona Arqueologica Playa del Carmen

1.0 mi

Disabled-friendly beach

1.4 mi

Parks

Xel-Ha Park

3100 ft

Mahi Golf Course

2200 ft

Golf Course

Campo de Golf Playacar

2800 ft

Calle Quinta Avenida 10

Playa del Carmen Archeological Site

3400 ft

Paseo Xaman - Ha S/N

Hard Rock Campo de Golf

3700 ft

Maya ruins

3400 ft

Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras

Bel Air Animal Park

1.8 mi

Calle Carretera Federal 109

Cenote Carwash

1.8 mi

Hwy 307 Km 287

Alltournative

3800 ft

Mall

Starbucks

4000 ft

Mall

City Club

4100 ft

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

1.4 mi

Store

Centro Maya

2.4 mi

Avenue With 14 Street 5a Downtown

Corazon de Mexico

1.5 mi

5ta Avenida

Galeria de Arte 5ta Avenida

1.5 mi

1ra sur y 5ta Avenida Ferry

Casa Tzutuhil

1.5 mi

5th Avenue 4th and 6th Streets

Sun Jaguar

1.5 mi

Playacar

Xaman Ha Ruins

1.3 mi

Paseo Xaman-Ha Playacar

Xaman Ha Aviary

1.8 mi

Avenida Paseo Xaman-Ha S/N Mz. 26

Playacar Golf Club

2.1 mi

Beach

Playacar Beach

2.2 mi

Nearby

Piste Cyclable sur Paseo Xaman-Ha

2000 ft

Restaurants

Barra Artesanal

2300 ft

Paseo Xaman Ha 42

Les Crepes de Paris

2.0 mi

Avenida Paseo Xaman-Ha 25 Playacar Center

Il Piemonte

2700 ft

Paseo Xaman Ha

La Vaqueria

1.5 mi

Paseo Xaman-Ha

Reviews and Ratings

Feedback from previous guests about their experience.

78%

enjoyed the hotel and would happily return

7.8/10

Very good

Rooms

8.6

Location

9.6

Service

9.8

Dining

9.2

Charles

United States of America, March 2025

6.4/10

I just returned from a wonderful stay at Riu Playacar, where I enjoyed the beautiful beach and a variety of fun activities. The staff were incredibly friendly and made my experience lovely. However, I did notice some areas in need of maintenance around the hotel, which kept it from being a perfect stay.

Rooms

8.0

I stayed in a family room in block 8, which was spacious and kept clean daily. The comfortable sofa bed had some complaints from the kids, but I appreciated the ample storage and fridge in the room.

Service

10.0

The staff were excellent, always accommodating and polite. Special shoutouts to the cleaners and the entertainment team who worked hard to make us feel welcome.

Location

9.0

The hotel's beach was gorgeous with soft, white sand. I enjoyed walking to Playa del Carmen, which was lively and fun, though I encountered some local vendors trying to sell things.

Dining

8.0

The food was generally very good with a wide variety. I particularly enjoyed the Italian restaurant, though the buffet options became a bit repetitive over two weeks.

Facilities

7.0

The facilities were well-maintained overall, but I noticed a few minor issues. Plenty of sunbeds were available by the pools, though one felt a bit murky at times.

Joe

United States of America, December 2024

6.0/10

My stay at Riu Playacar was simply fantastic! The staff truly went above and beyond to make us feel welcomed and comfortable. The food was excellent with a huge variety, but room service left a bit to be desired. Overall, I would definitely return to this paradise.

Rooms

10.0

My room was spacious, airy, and impeccably clean. I loved having a mini bar stocked with drinks and the optics on the wall made it easy to enjoy a drink whenever I wanted.

Service

10.0

The service was excellent, especially from the bartenders like Perazza at the pool bar and Charly at the reception bar. They always had smiles on their faces and were quick to help, making our stay even more enjoyable.

Location

10.0

The hotel's location right on the beautiful beach was perfect. I loved walking out to the shore each day, and I never had trouble finding a sunbed to relax on.

Dining

10.0

Dining was a highlight, with a diverse range of delicious options at the buffet and specialty restaurants. I especially enjoyed the barbecue chicken at Pepes pool bar and the tasty meals at the Mexican restaurant.

Facilities

9.0

Facilities were excellent, with multiple pools and plenty of activities. The 24-hour bar was a great touch, though it would have been nice to have more restrooms around the pool area.

Bernard

United States of America, October 2024

6.8/10

I had a wonderful stay at Riu Playacar, enjoying the rustic charm and beautiful beachside location. The staff was incredibly friendly and attentive, making my experience even more enjoyable. However, the rooms felt a bit dated and there were no elevators, which might be challenging for some guests. Overall, I appreciated the cleanliness of the facilities and the variety of dining options.

Rooms

8.0

I stayed in a room that was kept spotless by a diligent housekeeping team. The decor was a bit older, needing some TLC, but with a nice view of the central pathway from my balcony, I can't complain too much.

Service

10.0

The service was unbelievably good, with staff always ready with a smile. They roamed the pools and beach to provide drink service, which I really appreciated. It felt like they genuinely cared about my experience.

Location

9.0

The location was perfect, right on the beautiful white sand beach. I loved being able to walk to 5th Avenue for shopping and dining, though it could get noisy at times due to nearby music.

Dining

10.0

Dining was definitely the highlight of my stay. The food was fresh, varied, and well-presented across all the restaurants, especially the steakhouse. The breakfast buffet was also good with a great selection.

Facilities

9.0

The resort offers a range of excellent facilities, including tours and ticket assistance. Everything was well-maintained, and I appreciated the variety of services available.

Donald

United States of America, October 2024

7.0/10

I had a fantastic stay at Riu Playacar! The beach was stunning with pure white sand, and the pools were lively and well-maintained. However, I did experience some issues with the air conditioning in my room, which led to slight discomfort, and I found a musty smell in my clothes upon returning home. Overall, the staff was friendly and worked really hard, making it a nice holiday.

Rooms

8.0

The room was spacious and kept spotlessly clean, although I noticed a musty smell affecting my clothes.

Service

9.0

The staff was friendly and attentive, always working hard in the heat and contributing to a great atmosphere.

Location

10.0

The hotel is in a beautiful gated community with easy access to local shops and a short cab ride to Playa Del Carmen.

Dining

9.0

I found great variety and quality in the food, especially enjoyed the buffet and Asian restaurant, though I wouldn’t recommend the themed restaurants.

Facilities

8.0

The facilities, including the pool area and the beach, were superb; I appreciated the well-equipped fitness room.

Alfred

United States of America, October 2024

7.0/10

I had a fantastic stay at Riu Playacar, where the warm welcome and beautiful beachfront location made for a nice experience. The food across all the dining options was delicious, and I enjoyed the lively atmosphere around the pool. However, my experience was slightly marred by some inconsistencies in room allocation and occasional overcrowding at the bars.

Rooms

9.0

My room was spacious and well-serviced daily, featuring a large shower room and comfortable beds. I appreciated the fresh flowers, chocolates, and strawberries left as a welcoming touch.

Service

10.0

The staff were exceptionally friendly and attentive, always checking on me and offering assistance, which really enhanced my stay.

Location

10.0

Being right on the beach with beautiful white sand made for perfect sunbathing spots. The lobby is close to the pools, making access to facilities easy.

Dining

9.0

The food was a highlight, with an very nice buffet selection and excellent a la carte options. I loved the themed dinners and the quality of the meals throughout.

Facilities

8.0

Facilities were well-maintained, and there were plenty of activities to choose from, including pool parties and the entertainment shows that were quite enjoyable.